I eagerly purchased this device right after launch, but after a week of use, my excitement has turned to frustration. Despite splurging on the premium version with higher refresh rates and expanded memory, the phone keeps freezing inexplicably. I specifically chose this brand because I trusted Lei Jun’s reputation—otherwise, Huawei would have been my pick.

Coming from a flawless two-year experience with my OnePlus 11 (which never froze once), this has been particularly disappointing. At this point, returning it seems more trouble than it’s worth, but I can’t help wondering: how did such a promising device end up so problematic?
I’m dealing with similar issues on my Xiaomi 15 Ultra—definitely not what I expected from such a hyped device. The lag spikes are really frustrating, especially during gaming sessions. I’ll try some of the troubleshooting steps mentioned in the article; hopefully, it helps stabilize performance. It’s disappointing because the camera still takes great shots despite these problems.